VOIZ is an all-in-one remote customer experience market place with a curated CX talent pool and cherry-picked contact centres to outsource your CX. With VOIZ, companies and customer experience teams shift their CX seamlessly from legacy systems to a self-serve people plus platform.
VOIZ offers both the CX operating models: post CX jobs and build a team or outsource CX and hire a CX team.
From customer support to telesales, VOIZ enables companies to operationalize their customer experience process end to end — all at one place — across channels like voice, email and chat.
Through this transformation to an Opex model, companies significantly save time — right from hiring for CX jobs to handling the day-to-day customer experience process. Companies gain a cost advantage with seamless scalability, on-demand ramp up and down by an instantaneous shift to an Opex model.