Customer Support & Telesales Jobs

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Swiggy Chat Blended Process

starting    

30th May 2021

Customer Support Blended (Chat & Outbound)

Blended

English, Hindi

Chat Blended process – Work from Home • Nature of a job: Work from Home - Customer Support via Chats • Working Days / Working Hours: 26 days a month 5 hrs. a day • Week Off –Mandatory working on Friday, Saturday & Sunday, OFF will be given during weekdays, should be flexible to work on week OFF if required by business • Fixed shift Timing – 7 PM -12 AM (should be able to login on demand between 9AM – 7PM for additional OT support) • Mandatory 5 hours of login time including productive Chat handling time and idle time and at least 26 working days in the month. Job Description: • Resolving chats raised by the customers through their app which requires a coordination between the pick up and delivery executives and stores • Resolve ticket for the following reasons – order status, cancellation, delivery instruction, location issue • Provide inbound chat support in the customer service activity by answering customers and making outcall to PDPs or stores related to their order • Establish relationship and trust with customer / PDPs / stores by ensuring qualitative service • Know the products inside and out so that you can answer queries and resolve complaints • Process orders, forms, applications, and requests • Keep records of customer interactions, transactions, comments and complaints • Maintain positive, empathetic and a professional attitude towards customers at all times • Ensure customer satisfaction and provide professional customer support on Chats Selection Criteria and Eligibility: • Education – Graduate / Undergraduate in any stream (12th Standard Pass is a must) • English proficiency is must both written & verbal, (Added benefit Hindi speaking) • Good typing skill of about 20 words per minute with 90% accuracy • Ability to handle multiple tasks simultaneously with appropriate priority while performing customer service • Professional mail drafting skills are added advantage • Must have a laptop or a computer with camera (good working condition) • Android mobile phone (preferably a latest version) • Genuine Windows 10 home addition and above is mandatory • Minimum 4GB RAM • Minimum 200 – 500 GB hard drive • High speed internet connectivity (preferably Broadband/Wifi) • A silent room to work • Fresher or experienced, any field welcome, should be 18+ Selection Process: • 2 rounds of telephonic interviews (Within 2to3 days) • Assessment (2 type of tests) – Grammar and Language proficiency, Versant Test. • Post Selection, all candidates must submit their documents for onboarding purpose Training Period details: • 2 Days Soft Skill Training • 5 Days Product & Process Training • 6 Days OJT (On the Job Training) • 1 Day Certification Payout Details: • Fixed Payout: Rs 6600/- (for 93 hrs. Login per month @Rs 71 per/hrs.) • Variable Payout: Incentive for meeting Business targets o Csat – 75% Payout Rs 500 Per month o FTR – 92% Payout Rs 500 Per month o Quality – 90% Payout Rs 500 Per month • Stipend: Rs 3000/- Note: Training Stipend will be paid for attending the training, OJT and certification process, subject to certification clearance. Stipend will be paid after the completion of 30 working days in production with the following month’s salary Document Required: • Education certificate • Address proof & Identification Proof ( Aadhaar Card & Pan Mandatory documents to be submitted ) • If experienced then we need experience letter / Reliving letter

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19:00 to 23:00
23:00 to 03:00

71/perHour

VOIZ

starting    

7th Aug 2021

Remote - Customer Support and Telesales Specialists

Blended

English, Hindi, Kannada, Telugu, Tamil

We are looking for passionate, assertive, enthusiastic and self-motivated individuals who can contribute to customer acquisition and retention.

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09:00 to 13:00
13:00 to 17:00
17:00 to 21:00

18000/perMonth

Bambinos.live

starting    

21st Oct 2021

Hiring for Sales Specialist|| On premises

OUT-BOUND Voice

English

Job Description Looking for Sales Specialist with 3-5 years of sales/marketing experience to work with one of the leading Ed-techs. Prior EdTech experience is good to have. Should have strong communication skills Key responsibilities: Identify and qualify new customers Prospect new customers through lead generation & follow-up Work on cross-selling/up-selling to existing customers Solicit references from the existing customer base to increase the pipeline Document all pertinent customer information and conversations into the CRM system About Bambinos: Bambinos. Live is an academy for extracurricular programs for children of 4-15 years of age. We offer various digital classes across multiple categories, including STEM, dance, personality development, art & craft, coaching, and many more. We guarantee a lot of fun and happiness to the child through Bambinos classes. Job Types: Full-time, Permanent

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10:00 to 14:00
14:00 to 18:00

30000/perMonth

Upgrad

starting    

14th Nov 2021

Inside Sales Executive | On-premises | Bangalore

Blended

English

Key Responsibilities • Driving inquiries & admissions for the online/blended learning programs offered • Looking after the entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrolment in the program • Counselling the prospects via call, email, or in-person on which course will be useful to their career progression and suggest the best options • Creating and maintaining the status of current and potential customers in CRM Qualification • Experience: 1-2 years in International BPOs, counselling or sales (Travel, BFSI, EdTech, Fintech), education industry preferred OR Fresher from a reputed institute • Excellent written & spoken English and pitching skills • Proficient in Microsoft Office - especially Excel Payout bracket: Rs. 5-6 lakhs for experienced, 3-4 lakhs for Freshers. Experience level: 1-2 yrs or even Freshers. • Location: UpGrad Campus, Lexington Towers, 7th Floor, Tavarekere Main Rd, Tavarekere, S.G. Palya, Bengaluru

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09:30 to 13:30
13:30 to 17:30

40000/perMonth

Bambinos.live

starting    

10th Nov 2021

Hiring for Customer Support Specialist|| On Premises

Blended

English

Skill Set: o 1-2 years of sales /marketing experience to work with one of the leading Ed-techs o Prior EdTech experience is good to have o Should have strong communication skills • Key responsibilities: o Manage day-to-day operations for smooth delivery of the class o Manage the Customer Support Team o Call the customer to book demo classes o Churn any previous pending leads o Call the customers for any demo or paid class reminders o Make about 100+ calls in a day o Support Educators/Management to interact with customers o Ensure that all valid customer concerns are being dealt with immediately o Represents and provides information on products and services o Resolves any emerging problems that the business's consumers might face, with efficiency and accuracy o Address customer issues/challenges, resolve them in a timely and efficient manner o Liaise for customers and the business and assists with complaints, errors, orders, cancellations, billing, and more through calls or WhatsApp chat

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10:00 to 14:00
14:00 to 18:00

30000/perMonth

VOIZ

starting    

14th Nov 2021

Hiring for Service Desk Engineer for WAISL

IN-BOUND Voice

English, Hindi

Key Responsibilities: 1. Acting as a point of contact to support service users and customers reporting issues, requesting information, access or other services at DIAL. 2. Define processes as per standard requirements and best practices 3. Continually improve the implemented processes 4. First point of contact for users for all IT queries and concerns 5. Work closely with IT operations team to identify improvements 6. Handling users queries on both calls and mails 7. Handling all access request of users (Such as USB, VVIP, FAR and CAR request) 8. Handling incident Breach notifications and coordinating with relevant team for incident resolution with predefined SLA 9. Getting relevant approvals from client and process managers as when required based on customer request 10. Assigning tickets to relevant teams as per user concern 11. Track the closure of all pending activities, internal and external audit findings 12. Provide support to WAISL operations team w.r.t day to day operations 13. Provide support to handling ticket, Maintain SLA, user query, FCR & Closure pending activity & Task Skills and Knowledge: 1. 1 to 3 years of experience in IT Services management 2. Good knowledge on IT CRM tools 3. Zeal to learn, logical, analytical, & problem solving abilities. Ownership of activities. Dedication & diligence. Aim to perfection

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14:00 to 18:00
18:00 to 22:00

18000/perMonth

VOIZ

starting    

14th Nov 2021

Hiring for Service Desk Engineer for WAISL - Night shift

IN-BOUND Voice

English, Hindi

Key Responsibilities: 1. Acting as a point of contact to support service users and customers reporting issues, requesting information, access or other services at DIAL. 2. Define processes as per standard requirements and best practices 3. Continually improve the implemented processes 4. First point of contact for users for all IT queries and concerns 5. Work closely with IT operations team to identify improvements 6. Handling users queries on both calls and mails 7. Handling all access request of users (Such as USB, VVIP, FAR and CAR request) 8. Handling incident Breach notifications and coordinating with relevant team for incident resolution with predefined SLA 9. Getting relevant approvals from client and process managers as when required based on customer request 10. Assigning tickets to relevant teams as per user concern 11. Track the closure of all pending activities, internal and external audit findings 12. Provide support to WAISL operations team w.r.t day to day operations 13. Provide support to handling ticket, Maintain SLA, user query, FCR & Closure pending activity & Task Skills and Knowledge: 1. 1 to 3 years of experience in IT Services management 2. Good knowledge on IT CRM tools 3. Zeal to learn, logical, analytical, & problem solving abilities. Ownership of activities. Dedication & diligence. Aim to perfection

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22:00 to 02:00
02:00 to 06:00

24000/perMonth

VOIZ

starting    

17th Nov 2021

Sales Manager for an Edtech company - Domestic Market | Location: Mumbai, Gurgaon

OUT-BOUND Voice

English, Hindi

About the company - The company was created to solve the #1 gap in our school system today. Today, less than 1% of schools teach algorithmic thinking in the computer age despite research indicating early years as the turning point for deep coding skills. The company prepares kids 5-12 for this new world. Kids learn both the fundamentals of coding--logic, sequence, structure, algorithmic thinking - and experience the joy of creative expression in building animations, games, and apps using code. We have now diversified our portfolio of offering excellent education from the field of coding, to the fields of mathematics and music as well. About the role - We’re seeking a qualified Sales Manager to sell the company's product that our customers have grown to rely on. The Sales Manager will utilize their skills to generate high-quality leads, build a strong relationship with customers, and close deals. The ideal candidate will be a quick learner with strong negotiating skills and demonstrate the ability to showcase our offerings compellingly. Role details - Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role Work Location: Mumbai or Gurgaon Working days: 5 working days with 2 day-off which will be during the week Shifts (subject to change): shift start hour will be after 9 AM and shift end hour before 10 PM Mandatory Language Fluency: English, Hindi Laptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursed Additional Compensation: If applicable, this will be decided basis your allocated shift after you join Qualifications ● Proven track record of exceeding targets as a Sales Manager, >1 year of experience in Sales. ● Overall experience must not be more than 10 years. ● Fluency in English and Hindi, ability and willingness to deliver in a high-pressure environment ● Excellent communication, interpersonal, problem-solving, presentation, and organisational skills. ● Ability to counsel a parent for the child's future ● Comfortable with changing shift timings so that we may serve our customers better ● Comfortable with exceeding work timing based on process need. ● Graduation or 2 years diploma with 12th pass ● Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ), and PowerPoint ● Immediate joiners are preferred. Must have 1 month or less notice period

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S
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09:00 to 13:00
13:00 to 17:00
17:00 to 21:00

55000/perMonth

VOIZ

starting    

17th Nov 2021

Sales Manager for an EdTech company - International Market | Location: Mumbai

OUT-BOUND Voice

English

About the company - The company was created to solve the #1 gap in our school system today. Today, less than 1% of schools teach algorithmic thinking in the computer age despite research indicating early years as the turning point for deep coding skills. The company prepares kids 5-12 for this new world. Kids learn both the fundamentals of coding--logic, sequence, structure, algorithmic thinking - and experience the joy of creative expression in building animations, games, and apps using code. We have now diversified our portfolio of offering excellent education from the field of coding, to the fields of mathematics and music as well. About the role - We’re seeking a qualified Sales Manager to sell the company's product that our customers have grown to rely on. The Sales Manager will utilize their skills to generate high-quality leads, build a strong relationship with customers, and close deals. The ideal candidate will be a quick learner with strong negotiating skills and demonstrate the ability to showcase our offerings compellingly. Role details - Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role Work Location: Mumbai Working days: 5 working days with 2 day-off which may be during the week Shifts (subject to change): Shift timing based on country/process; ANZ: Between 5.00 AM - 7.00PM UK: Between 1.00 PM - 2 AM Rest of the world (ROW): Between 9.00AM - 10.00PM (Specific to the country hired for, determined post selection process conclusion) Mandatory Language Fluency: English Laptop/Wi-fi: candidates to use their own laptops, smartphones, wi-fi will be reimbursed Additional Compensation: If applicable, this will be decided based on your allocated shift after you join. Qualifications - ● Proven track record of exceeding targets as a Sales Manager, >1 year of experience in Sales. ● Overall experience must not be more than 10 years. ● Fluency in English, ability and willingness to deliver in a high-pressure environment ● Excellent communication, interpersonal, problem-solving, presentation, and organisational skills. ● Ability to counsel a parent for the child's future ● Comfortable with changing shift timings so that we may serve our customers better ● Comfortable with exceeding work timing based on process need. ● Minimum Qualification; Graduation or 2 years diploma with 12th pass ● Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ), and PowerPoint will be an added advantage. ● Versant (online test) is mandatory with >= 56 marks. This is an integral part of the recruitment process, which will also be useful to determine the country/process of work. ● Immediate joiners are preferred. Must have 1 month or less notice period.

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01:00 to 05:00
05:00 to 09:00
09:00 to 13:00
13:00 to 17:00
17:00 to 21:00
21:00 to 01:00

75000/perMonth

Hutchinson

starting    

22nd Nov 2021

Hiring Assistant Manager - Direct Sales for Hutchinson

OUT-BOUND Voice

English, Hindi

Key Responsibilities * Represent the company with a comprehensive understanding of the * offerings o Connect with the customer and talk the way into a sale * Achieve daily/ weekly/monthly targets Desired Background * 5+ years in sales profile * Proven track record of success the sales cycle from plan to close * Excellent communication, interpersonal, organisational skills with high sale closing rate Advantage * Best salary package as per industry standards + lucrative commissions (no capping on commissions)

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10:00 to 14:00
14:00 to 18:00

40000/perMonth

Hutchinson

starting    

22nd Nov 2021

Hiring Senior Executive - Direct Sales for Hutchinson

OUT-BOUND Voice

English, Hindi

Key Responsibilities * Represent the company with a comprehensive understanding of the * offerings o Connect with the customer and talk the way into a sale * Achieve daily/ weekly/monthly targets Desired Background * 3+ years in sales profile *Proven track record of success the sales cycle from plan to close * Excellent communication, interpersonal, organisational skills with high sale closing rate Advantage * Best salary package as per industry standards + lucrative commissions (no capping on commissions)

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10:00 to 14:00
14:00 to 18:00

25000/perMonth

Uvi Health

starting    

24th Nov 2021

Hiring Inside Sales Associate for UVI Health | On-prem | Bangalore | Female preferred

OUT-BOUND Voice

English, Hindi, Kannada, Telugu, Tamil

Key Responsibilities * Interact with Uvi Health's prospective users and pitch our digital health offerings * Diligently track the sales pipeline in the CRM, follow-up with users and meet conversion targets * Identify process improvement opportunities with the team * Proactively refine lead generation, lead qualification process and pitch for engaging customers/prospects * Guide clients on service selection & product-related services. Desired Background * Undergraduate degree from an accredited institution * 2 years+ of sales experience, health background preferred * Excellent communication skills, both verbal and written, multi-lingual * Self-starter, meticulous with strong analytical and problem-solving skills * Passion for women's healthcare, basic knowledge of women's reproductive health disorders * Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment Uvi Health work culture advantage * Work in a cross-functional environment with an opportunity to collaborate with Operations and Marketing teams * Directly impact the marketing operations of a healthcare startup and the lives of millions of women we seek to empower * Be part of a fast-paced team working in a strong data-driven culture * Steep learning opportunity and a ringside view of Uvi Health's zero to one journey. * Salary – 3.50L – 7.00 Lakhs per annum CTC * Location - Work from Office @ Bangalore, India

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09:00 to 13:00
13:00 to 17:00

37500/perMonth

Social Pulsar

starting    

28th Nov 2021

Hiring Business Development manager (Digital Sales) | On-prem | Kochi

OUT-BOUND Voice

English, Malayalam

Key Responsibilities • Build contacts with potential clients to create new business opportunities. • Follow up, team meetings, monitoring the progress. • Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets. • Researching the needs of other companies and learning who makes decisions about purchasing. • Follow up prospective clients/lead database updates. • Make cold calls, emails & connections for new business leads. • Maintain knowledge of all product and service offerings of the company. • Follow company guidelines and procedures for the acquisition of customers, submission of tenders/proposals etc. • Maintaining fruitful relationships with existing customers. • Ability to understand technical systems and expert in closing the deals. Desired Background - • MBA /BBA or any equivalent discipline in Sales / Marketing. • 3+ years of experience in Digital sales and marketing • Proficient in MS Office Suite and CRM solutions. • Should have a strong sales track record and target hits. Salary Range – Rs.45,000-55,000 per month Work Location - Kochi (WFH for next 3 to 4 months and post that, WFO)

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09:00 to 13:00
13:00 to 17:00

45000/perMonth

Social Pulsar

starting    

28th Nov 2021

Hiring Business Development manager (Digital Sales) | WFH | Preferred locations - Chennai, Bangalore & Hyderabad

OUT-BOUND Voice

English, Kannada, Telugu, Tamil

Key Responsibilities • Build contacts with potential clients to create new business opportunities. • Follow up, team meetings, monitoring the progress. • Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets. • Researching the needs of other companies and learning who makes decisions about purchasing. • Follow up prospective clients/lead database updates. • Make cold calls, emails & connections for new business leads. • Maintain knowledge of all product and service offerings of the company. • Follow company guidelines and procedures for the acquisition of customers, submission of tenders/proposals etc. • Maintaining fruitful relationships with existing customers. • Ability to understand technical systems and expert in closing the deals. Desired Background - • MBA /BBA or any equivalent discipline in Sales / Marketing. • Relevant experience in Digital sales and marketing. • Proficient in MS Office Suite and CRM solutions. • Should have a strong sales track record and target hits. Salary Range – Rs.45,000-55,000 per month People based in - Chennai, Bangalore or Hyderabad preferred

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09:00 to 13:00
13:00 to 17:00

45000/perMonth

Kapiva

starting    

1st Dec 2021

Hiring Customer support executives for Kapiva | Chat, Inbound & Outbound

Blended

English, Hindi

Kapiva is looking for a Customer Support Executive with 1-5 years’ experience in CRM, Customer Support, and reporting. The scope of this role is the support conversations with customer in both inbound, outbound voice and written processes for website or marketplaces, incoming calls, feedback calls, telesales and assisted lead conversions, emails and chats. Premium customer experience, prioritizing, reporting and escalation of the complaints and closing the loop with the customer is a must. Job responsibilities include: - Customer interactions with premium quality across all inbound and outbound channels (voice and non-voice) - Developing and executing proper brand communication across various channels - Tracking all consumer experiences and ensuring proper tagging and escalations of the complaints - Proper reporting for the tasks and functions at the end of the day - Coordinating with various external and internal stake holders and driving processes and collaborations What we are looking for: - Excellent command over English both spoken and written - 1-5 Years’ experience in CRM and Sales and - Experience and comfort with different CRM and Sales softwares - Proven track record of delivery on major escalations and problem solving - Bachelor's degree preferred About Us: Kapiva is a modern ayurvedic nutrition brand focused on bringing selectively sourced, natural foods to Indian consumers. We help bring the wisdom of India’s ancient food traditions to modern day consumers. Kapiva's high quality product range includes Herbal Juices, Ghee, Cold-Pressed Oils, Nutrition Powders and much more. Our products are top performers on online marketplaces (Amazon, Flipkart, Big Basket and many others), we're growing our presence offline in a big way (Reliance, Nature’s Basket, Noble Plus etc) and we’re Series A funded by India’s best Consumer VC Fund – Fireside Ventures.

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10:00 to 14:00
14:00 to 18:00

15000/perMonth

BuyMore

starting    

2nd Dec 2021

Hiring Account managers for Buymore | Bangalore

Blended

English, Hindi

Key Responsibilities - • Handling small tickets Brands of a Teams Portfolio • Brand Management and Daily Interactions with Brands selling online from all major categories. • Monthly reporting on Brand development activities. • Brand development files to be made as per said formats • Sales Target to be monitored and acted upon. • Brand Review meeting to be conducted on a weekly/monthly basis. • Brand escalations and issues to be resolved. • Working on sales fluctuations of top performing skus. • Working Closely with Data Analyst teams for all above requirements. • Reporting to Portfolio Manager. Desired Background - o Education Qualification: Engineer/MBA in Marketing, Min above 70% in 10th, 12th and Engineering. o Language: Very Good vocabulary in English and Hindi. o Skills: Microsoft Excel (Very Good hold on excel usage) o Experience: Fresher to upto 3 years • Salary – 3 LPA – 4.62 LPA Lakhs per annum CTC depending on the experience • Location - Work from Office @ Bangalore, India

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10:00 to 14:00
14:00 to 18:00

25000/perMonth

BuyMore

starting    

2nd Dec 2021

Hiring Business Development Manager for Buymore | Bangalore

Blended

English, Hindi

Key Responsibilities - • Heading a Team of 5 people. • Identify and source association and Opportunities through inbound lead follow up and outbound cold calls, emails, and networking. • Identify and analyse the key metrics of the brand to grow the business • Discovery of strategic business opportunities for our customers through cross function Collaboration with portal teams and sales team • Work closely with the reporting manager and marketing teammates to align our targets with new and existing brand relationships. • Negotiate and finalize deal in accordance with companies’ guidelines and policies. • Overall Portfolio growth and Management which consists of Brands from various categories. • Sales Strategies to be made and discussed with Brands and Portals. • Escalations/Brand issues to be addressed pro-actively. • New Brand On boarding for Category assigned by closely working with category managers of all major Ecommerce platforms. Desired Background - o Education Qualification: Engineer/MBA in Marketing, Min above 70% in 10th, 12th, UG, PG. o Language: Very Good vocabulary in English and Hindi. o Skills: Microsoft Excel (Very Good hold on excel usage) o Experience: 2-3 years’ experience • Salary – 3 LPA – 6 LPA Lakhs per annum CTC as per experience • Location - Work from Office @ Bangalore, India

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10:00 to 14:00
14:00 to 18:00

30000/perMonth

Docterz

starting    

6th Dec 2021

Hiring Inside Sales executive (Telesales) for Docterz

OUT-BOUND Voice

English, Hindi

Roles & Responsibilities: - * Gaining insights of Docterz services and learning intricacies of services facilitated using our technology. * Develop the business towards the projected growth ethically, timely and economically in consultation with the respective head. * The meta-goal for Sales Associate is to align meetings with Doctors, Hospital Administrators and communicate Docterz value proposition in a succinct manner. * Drive revenue and market share in a defined account list or industry vertical. * Manage numerous accounts concurrently. * Develop long-term strategic relationships with clients. * Providing best and professional customer experience to prospects and clients * Servicing clients dedicatedly and always available for them. Required Skills: - * Fresher- 2+ year of B2B business development, or B2B sales experience, B2C tele sales experience Prior experience of product sales/ Tele sales would be preferred. * Should Be Able to Take Up Client Calls and Respond to the Client Queries. * Should Be Able to Monitor, Track and Understand the Customer Problem and Give Them Appropriate Solutions. * Would love a quota carrier with successful results. * Freshers Welcome with an attitude to grow. * Fully Bilingual (English/Hindi). Regional Language will be an added advantage. * Strong verbal and written communications skills. * Willing to travel and go for client visits (If Required/Not Necessary) * Negotiation, Time Management and Planning Skills. * Should be with a positive attitude. About Docterz Docterz is a “Product & Engineering company” with a team of Doctors, Engineers & Business Professionals who understand the 360-degree view of the health care system & create products accordingly. Docterz for Enterprise, is an enterprise vertical of Docterz with key focus on: - * Understanding needs, requirements of health care companies * Indepth knowledge of the health care vertical. Our mission is to provide exceptional product solutions for the healthcare space helping companies & their users alike. We believe that we would only grow when our user/client grows. Our Enterprise Approach: - We have a simple goal, to provide our clients product solutions solving key questions in the complex healthcare system. Our teams have efficient, transparent & robust process which revolves around client centricity. We do this by adhering to each and every step of the process, understanding & exploring the possibilities & limitations on how we can build & execute & implement the project.

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09:00 to 13:00
13:00 to 17:00

20000/perMonth

HireSure

starting    

6th Dec 2021

Hiring Pre-sales executives for HireSure | Bangalore | Female preferred

OUT-BOUND Voice

English, Hindi

Skill Set: * Excellent verbal and written communications skills. * Proficient at computers (word, excel etc) * Should Be Able to Take Up Client Calls and Respond to the Client Queries. * Should Be Able to Monitor, Track and Understand the Customer problem and Give Them Appropriate Solutions. * Freshers Welcome with an attitude to grow. Key responsibilities: * Followup with Prospects via emails and calls * Connect with clients via Linkedin * Work on cross-selling/up-selling to existing customers * Converting cold leads into subscriptions and renewals * Understand the need of each client * Document all pertinent customer information and conversations into the CRM system * Customer relationship management during and after course of services. * Agent payout – INR 300000 to INR 700000 PA CTC depending on the experience * Language - English mandate. Hindi would be an added advantage

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09:30 to 13:30
13:30 to 17:30

25000/perMonth

VOIZ

starting    

31st Jan 2022

Hiring for B2B Sales Lead for PipeCycle

OUT-BOUND Voice

English, Hindi

Responsibility Call the prospect and make them understand the product ( CRM ). Lead Generation Sales Closure Requirements - Good communication skills in English and Hindi both Experienced Team Leader with minimum 2 years of experience in handling Team and B2B sales processes Working Days: 6 Timings: 9 am to 6:30 pm Week Off: 1 Rotational Off

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09:00 to 13:00
13:00 to 17:00

25000/perMonth

Kreesalis

starting    

14th Feb 2022

Hiring for Associate - Client Onboarding || Work from home

Blended

English, Hindi

Responsiblities: Research prospective customer companies and identify relevant decision makers based on lead qualification criteria and create strategic target account lists within defined territory (through emails & calls.) Communicate with qualified decision makers through outbound calls, emails to prospect, educate and generate interest Communicate product value proposition and gather key lead information through phone-calls and web-presentations. Present about product & give demos to decision makers telephonically and through web meetings Generate pipeline of qualified leads (to be passed on to field sales-personnel) and exceed lead generation targets Provide regular inputs to product and marketing teams Provide weekly reports and CRM updates as defined Requirements : MBA Graduates will be preferred with specialization in Sales and Marketing Outbound prospecting experience (Telephonic, Web-based Chat & Email) Excellent written/verbal communication skills Ability to identify the right customer contacts, communicate the product value proposition and gather key information required to take the sales process to successful fruition Motivation, drive and a self-starting attitude Ability to work in a fast paced, evolving, team environment Good time-management with strong organizational skills The agent is expected to call business clients and onboard them onto the platform.

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10:00 to 14:00
14:00 to 18:00

22000/perMonth

TechLeague ITSOL PVT LTD

starting    

13th Feb 2022

Hiring for Telesales || Work from Home

OUT-BOUND Voice

English, Hindi

Experience: 2-3 years Type of Calling: Outbound, Lead Generation Industry: IT Industry Skills & Knowledge: Decent command over English, Hindi. Should have some knowledge about IT Industry. Scope of Work: 1. Create your own Database using your own laptop computer 2. Validate the data 3. Call out to the specific person ( IT manager or owner of the company) 4. Talk about our portfolio of services 5. Fix appointments for the sales team 6. post-sales teams meeting – follow up or quote sending etc

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09:30 to 13:30
13:30 to 17:30

30000/perMonth

VOIZ

starting    

9th Feb 2022

Hiring Presales Executive for Livspace || On Premises|| Bangalore

OUT-BOUND Voice

English, Hindi, Kannada, Marathi

Responsibilities: • Make outgoing calls to potential customers to schedule high-quality leads for sales. • identify customers' needs clarify information, research every issue, and provide solutions and/or alternatives. • Seize opportunities to upsell services when they arise. • Follow up with potential customers in a timely manner if necessary. • Manage a large number of outbound calls in a timely manner. • Document all call information in the CRM according to standard operating procedures. • Meet personal/team qualitative and quantitative targets. • Possess strong knowledge of Livspace services to identify customer needs when qualifying them. • Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services increase customer satisfaction and revenue. • Apply a superlative customer experience attitude to all interactions. Be able to establish a positive rapport. • Communicate effectively and professionally in all forms of communication with internal and external customers. • Maintain regular attendance and punctuality. Requirements: • A graduate in any stream (10+2+3 regular education). • Familiar with CRM & cloud telephony systems and practices. • Customer focused and adaptable to different personality types. • Have the ability to multitask, set priorities and manage time effectively. • Possess previous experience in a call center dealing with Indian consumers. • Superior listening, verbal, and written communication skills. • Proficient in spoken English with proper grammar

M
T
W
T
F
10:00 to 14:00
14:00 to 18:00

35000/perMonth

VOIZ

starting    

10th Feb 2022

Hiring Presales Executive for Sriram properties || On Premises|| Bangalore

OUT-BOUND Voice

English, Kannada, Tamil

Shriram Properties is one of India’s leading real estate entities. We come with a reputation for building some of the finest residential projects in India. In order to meet the growing demand for quality construction, we are continuously on the lookout for talent to help us maintain our reputation as the nation’s most reliable, quality builder. Today, we have a staff strength of over 500 people and a full-fledged academy to impart training on different technical and behavioral aspects. We are a team of dynamic and motivated people with a wide range of experience and competence. Our employees are our core strength. We have always respected hard work, knowledge, and commitment. The company’s evolving culture and value system provide an ideal platform for employees to grow and outperform. Requirements Graduates /undergraduates Exp- 1-2 years in BPO or any telesales in Banking/Financial or Real estate sectors Languages: Tamil speaking mandatory and good in English and Kannada/Hindi Mandatory working on Saturday/Sunday and public holidays with weekly off on weekdays Need candidates who can sell only and not from customer backend support CTC up to 3.6 lacs   Good communication and convincing skills Client Relationship Management, Handling calls and updating the database in SFDC Handle customers inquiries and follow up Convert leads to prospective sales Adhere to the target set Timing: 9.30 to 7.30 pm Monday to Saturday- one weekly off

M
T
W
T
F
S
09:30 to 13:30
13:30 to 17:30

35000/perMonth

CX Project

starting    

13th Feb 2022

Hiring Sales Specialists for Automation Consultancy and Implementation Services Limited (ACIS). UK

Blended

English

ACIS is delighted to supply our customers with the Microsoft Surface product portfolio. Customers can now purchase the entire range of Microsoft Surface products directly from us. Our customer can select from Surface Book 2, Surface Pro, Surface Laptop and Surface Studio to meet their business requirements. For more information about the Microsoft Surface product Portfolio, contact our Microsoft Surface Specialist. Agents with 3 years selling in UK market. Worked for clients like TCS, HCL etc. Microsoft Surface selling exp must. Roles & Responsibilities: • Prospect for potential new clients and this into increased business. • Cold Call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining and leveraging your network. • Identify potential clients, and the decision makers within the client organization. • Research and build relationships with new clients. • Identify opportunities for campaigns, services and distribution channels that will lead to an increase in sales. • Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators. • Work with marketing staff to ensure that prerequisites are fulfilled within a timely manner. • Contacting potential clients to establish rapport and arrange meetings. • Researching organizations and individuals to find new opportunities. • Promote the company s products/services addressing or predicting clients objectives • Proactive search for new business opportunities in the market • Conducting regular follow-up with clients and schedule the meetings • Ability to achieve the target (Fixing Meetings) • Prospect for potential new clients and this into increased business. • Forecast sales targets and ensure they are met by the team. • Present business development training and mentoring to business developers and other internal staff. • Be able to perform a strategic plan in the development of new business • Ensure that sales targets are achieved, including any strategic company focus categories • Build effective relationships with key accounts through effective account management tools (become their trusted advisor) • To report on a monthly/quarterly basis to the team on the development of market, by highlighting strengths, weakness, opportunities, and threats • Be able to be proactive in daily call outs activities • Increase sales volume from key accounts as allocated but also increase the breadth of trading base • Be able to capitalize on any sales opportunities and be aware of any weaknesses in the sales process with key accounts • Should have relevant Microsoft Surface Experience.

M
T
W
T
F
18:30 to 22:30
22:30 to 02:30

20000/perMonth

VOIZ

starting    

26th Feb 2022

ID3211 TEST

IN-BOUND Voice

English, Hindi

ff

M
T
W
T
F
S
09:00 to 13:00
13:00 to 17:00

24000/perMonth

VOIZ

starting    

25th Feb 2022

Hiring for Grocery Manager || On premises|| Bangalore

OUT-BOUND Voice

English, Hindi, Kannada

Requirements 1. Minimum of 1-3 yrs of outbound telesales experience mandatory 2. Should be fluent in English 3. Should be a good concept seller 4. Should be a good learner 5. Should be confident & spontaneous 6. Age no bar and qualification, not a criteria 7. Gender Only Female agents required Salary -Grocery Managers - Rs. 2.4 LPA to Rs. 4.8 LPA based on the agent's experience + Incentives

M
T
W
T
F
S
09:30 to 13:30
13:30 to 17:30

30000/perMonth

VOIZ

starting    

25th Feb 2022

Hiring for Floor Manager || On Premises|| Bangalore

Blended

English, Hindi, Kannada

Desired Background 1. Minimum of 3 -4 yrs of experience managing a team. 2. Should be a graduate minimum 3. Should be a good leader 4. Should be a good trainer. 5. Should have good computer skills like excel 6. Should be good at escalating calls and closing them 7. should be able to build a business and drive business.

M
T
W
T
F
S
09:30 to 13:30
13:30 to 17:30

65000/perMonth

Niladvantage Technolgies Pvt Ltd

starting    

31st Mar 2022

Hiring for Telecaller || Work From Home

OUT-BOUND Voice

English, Kannada, Telugu, Tamil, Malayalam

After 20 years in the IT industry, we decided to alter direction. Now, we share use our IT knowledge and experience to help others. Our ramp-up process is designed to empower your IT consultant team and outfit them with the tools they need to succeed. JD Have to call B2B clients, gather requirements, and ask them to send inquiry mail to the sales team. Excellent interpersonal and verbal communication skills. Ensure full customer service and improve sell-side opportunities. Fix an appointment with a client and maintain a good relationship with the client. Building and maintaining strong, long-lasting customer relationships. We are adding below Professional Services to our offering this year : Installation and implementation of products & services from the below companies for Networking & security devices, Server & Cloud migration(DC/DR), Wireless campus & Video conferencing room setup, VPN setup(cloud) Vulnerability Assessment and PenetrationTesting, Network & Infrastructure, Audit, Cloud security assessment, Web Application & Penetration testing Digital Marketing, SEO, Social Media Marketing Recruitment & Staffing

M
T
W
T
F
09:00 to 13:00
13:00 to 17:00

18000/perMonth

VOIZ

starting    

8th Mar 2022

Hiring for Customer Support || On Premises|| Bangalore

Blended

English, Hindi, Kannada, Tamil

PROFESSIONAL SUMMARY • An effective communicator at ease interacting with customers – in person, on phone, or on chat. A fast learner. Cheerful, digitally savvy, and capable of paying attention to processes & details. CORE QUALIFICATIONS • Action, process & details orientation; Excellent interpersonal skills & initiative • Very good telephonic and WhatsApp communication ability in English. (Mandatory) • Ability to communicate in key Indian &/or foreign languages will be an advantage • Willingness to work from home after office hours India time will also be an advantage • Experience in customer-facing roles in retail, hospitality, airlines, banking preferred DEGREE: Any degree (preferred) EXPERIENCE: 0-3 years

M
T
W
T
F
S
10:30 to 14:30
14:30 to 18:30

20000/perMonth

VOIZ

starting    

10th Mar 2022

Hiring for Key Account Managers | Area Sales Managers || On Premises (Multiple Location : Delhi-NCR | Bangalore | Mumbai)

OUT-BOUND Voice

English

About Ozonetel Delivering Contact Center Innovation Since 2007. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. Founded in 2007 by an experienced team of technologists and entrepreneurs and trusted by 2000+ customers. Our full-stack customer experience software was built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart as we’ve grown to create a global impact. Purpose Driven, Ozonetel offer YOU the opportunity to join the journey of transforming the landscape of Contact Centres for SMEs and retailers, across urban and rural world, firing the economy, as we grow with our customers across the globe. What’s in offer for you ● Be part of an exciting journey of riding the technology wave to power a connected world ! ● Excellent collaborative culture that foster the thought leader in YOU. ● Matured start up culture that nurtures Research, Innovation and Growth Mindset ● Competitive work environment that recognises and rewards individual excellence in team mode. ● Workspace that believes in total well being of employees with their individual needs. ● Covers your needs with our comprehensive benefits package, medical insurance and benefits schemes ● Prioritized work/life balance with our flexible PTO ● A growth company that can propel your career with commitment. ● Together we grow, excel and celebrate ! About the Role We are looking for growing our Sales Team with Area Sales Managers and Key Account Managers with 5-8 years of experience to join our team to drive growth. What You’ll Be Doing Key Responsibilities - Area Sales Manager | Key Account Manager ● Account Management and increase revenue in existing accounts\ new customer acquisition ● Visiting Prospect, understanding and evaluating the need. ● Sell and Upsell cloud Telephony product to existing clients. ● Control and manage churn and contraction. ● To adhere to the sales target set by the management. ● Coordinate with team for RFPs, delivery and other life cycle of the client onboarding ● Seasoned sales professional with an experience in Account Management (sales) | Client Acquisition. ● Solid understanding of Enterprise SaaS applications/ collaboration technology/ Telecom technologies/ workflow technologies. ● Achieve growth and hit sales targets successfully through Cross selling and upselling in existing accounts | new acquisitions ● Experience managing a pipeline, closing small, medium, and large contracts through growing the sales funnels. ● Build and promote strong, long-lasting customer relationships and understand client needs. ● Present sales & revenue report with realistic forecasts to the leadership team ● Excellent communication and presentation skills both with customers and C-level executives Profile Requirements Basic criteria ● Experience of min 5-8 years ● Should have SME/Enterprise/Corporate sales background ● Candidates with experience in Voice VAS service providers, Contact centre solutions sales and/or Cloud Telephony products. ● Prior Account Management Experience for Key Account Manager role ● Experience in Tech/SaaS companies with Voice background Preferred Industry: Tech/SaaS companies with voice background Salary & Compensation: Competitive Package + Performance Incentives + mobile allowance + travel + other benefits . About You Qualification: Graduate or Postgraduate in any Stream Skills: Sales, Business Development, Account Management, Enterprise/SME sales Soft skills: MS word, Excel, PowerPoint, Email, etc Desirable : Professional Certification in S&M | BDM from leading Business Schools

M
T
W
T
F
S
09:30 to 13:30
13:30 to 17:30

90000/perMonth

Kreesalis

starting    

31st Mar 2022

Hiring for Inside Sales Manager|| Remote

Sales

English

Responsibilities: Research prospective customer companies and identify relevant decision makers based on lead qualification criteria and create strategic target account lists within defined territory (through emails & calls). Communicate with qualified decision makers through outbound calls, emails to prospect, educate and generate interest. Communicate product value proposition and gather key lead information through phone-calls and web-presentations. Present about product & give demos to decision makers telephonically and through web meetings. Close sales deals and ensure that revenue & profitability targets are met. Communicating with internal team and ensuring a smooth on boarding of Clients. Provide regular inputs to product and marketing teams. Provide weekly reports and CRM updates as defined. Ensuring right & timely communication with all stakeholders. Requirements : 2-4 years of relevant experience in Enterprise Sales with reputed SaaS company. MBA Graduates will be preferred with specialization in Sales and Marketing. Outbound prospecting experience (Telephonic, Web-based Chat & Email). Excellent written/verbal communication skills. Ability to identify the right customer contacts, communicate the product value proposition and gather key information required to take the sales process to successful fruition. Motivation, drive and a self-starting attitude. Ability to work in a fast paced, evolving, team environment Good time-management with strong organizational skills

M
T
W
T
F
10:00 to 14:00
14:00 to 18:00

40000/perMonth

Kreesalis

starting    

31st Mar 2022

Hiring for Key Account Manager || Work From home

Sales

English

Responsibilities: Understanding of clients needs by going on pre-sales calls and documenting it. Giving demos of the product/platform and providing necessary solution as per the client's needs. On-boarding Clients onto the platform and providing necessary support. Coordinating with internal team. Keeping the communication channel open with all the stakeholders. Creating different types of campaigns for the clients with a goal to increase customer interactions for client by 10x. Sending reports and weekly health reports to clients and all stakeholders. Up selling & Cross selling of Products to existing clients. Engaging with the Clients on a regular basis to increase revenue and engagement level. Skills & Qualifications: 2-4 years of relevant experience in Account Management & Program Management with reputed Marketing or Digital Agency. Expertise in creation, monitoring and tracking client's marketing campaigns. MBA Graduates will be preferred with specialization in Sales and Marketing. Outbound prospecting experience (Telephonic, Web-based Chat & Email). Excellent written/verbal communication skills. Ability to identify the right customer contacts, communicate the product value proposition and gather key information required to take the sales process to successful fruition. Motivation, drive and a self-starting attitude. Ability to work in a fast paced, evolving, team environment Good time-management with strong organizational skills

M
T
W
T
F
10:00 to 14:00
14:00 to 18:00

35000/perMonth

global future group

starting    

30th Mar 2022

bpo

Executive Assistance

English, Hindi, Gujarati, Marathi

M
T
W
T
F
22:00 to 02:00
10:00 to 14:00

500/perMonth

get my uni

starting    

2nd Apr 2022

customer care

Customer Service

English, Hindi, Kannada

M
T
W
T
F
10:00 to 14:00
14:00 to 18:00

18000/perMonth

Voiz Works

starting    

9th Apr 2022

Content Writer

Executive Assistance

English, Hindi

Adept in writing blog, social media posts, marketing copy to promote VOIZ Optimize published pieces using SEO guidelines Manage the editorial calendar and ensure timely publication Generate new ideas around industry-related topics Assist the Communication Head in related activities Work along with the digital agency for ideation. Provide editorial, creative support to all team members. Manage content across all platforms, including email and social media.

M
T
W
T
F
S
10:00 to 14:00
14:00 to 18:00

25000/perMonth

Fino payments Bank

starting    

5th May 2022

Telisales Officer

Telecalling

Hindi, Kannada

M
T
W
T
F
20:00 to 00:00
08:00 to 12:00

7000/perMonth

SmarterBiz Technologies

starting    

19th Apr 2022

Customer Care Consultant for FK Voice Process Apr'22

Customer Service

English, Hindi

Smarterbiz Technologies Pvt. Ltd. is one of the pioneers in propagating Work From Home culture in this country, even before the pandemic surfaced. Our Headquarters are based out of Bangalore. CXpod is the Managed Services Initiative of Smarterbiz Technologies Pvt. Ltd., partnering with companies to transform and manage their business by the abundant Gig workforce and power of technology. CXpod provides an end-to-end CX platform to enable distributed Customer Service for both Voice and Non-Voice. The Consultant Job profile is given below: · Experienced & Fresher Candidates for a leading Ecommerce Voice Process, permanent Work from Home from anywhere in India · Candidate Must be a Graduate OR diploma holder (3 years) under any discipline · Candidate must have proficiency in English and Hindi · Candidate must have good communication skills · Candidate Must have a Laptop / Desktop (OS: Windows 10) · Candidate Must have a Smartphone · Candidate must have a stable Internet connection (Wifi / Broadband) · Mandatory to login for 26 working days in a month · On Floor (After Certification): 9 hours shifts (any slot) with one hour break in between · Shift: Rotational Shift post certification completion, Weekly Off according to roster Payout structure: Payout INR 12000/- Per month + Incentives (performance based - which may go upto INR 5000) Stipend during Training Period: INR 3500 (Payable after 30 days in Production)

M
T
W
T
F
S
S
07:00 to 11:00
11:00 to 15:00
15:00 to 19:00
19:00 to 23:00

17000/perMonth

Test Account

starting    

1st May 2022

TEST JOB

Telecalling

English, Hindi, Kannada, Bengali

M
T
W
F
S
09:00 to 13:00
13:00 to 17:00

12000/perMonth

SMSV Education

starting    

10th May 2022

Hiring for Academic Counsellor|| Work from Home

Sales

English, Hindi

Job description 1. Excellent communication skills 2. Good convincing attitude 3. Explain product to customers and follow up 4. Should know the data maintenance 5. Knowledge of MS - word, ppt, and excel

M
T
W
T
F
S
13:00 to 17:00

10000/perMonth

Taaqademy

starting    

23rd May 2022

Hiring for Business Development Associate|| Work From Home

Sales

Tamil

The requirement is for a tele-sales professional to handle leads for an Online Music Academy. www.taaqademy.com No Cold Calling required. Just existing lead conversion from interested customers. Some amount of retargeting will also be required.

T
W
T
F
S
S
10:00 to 14:00
14:00 to 18:00

35000/perMonth

EnergyTus

starting    

18th May 2022

Telesales Specialist - Bangalore

Telecalling

English

Role: Telesales Specialist International Criteria: - Candidates with excellent english is required. - Experience- min 1 year of experience in to international voice process or International sales - Salary- 32k ctc plus unlimited incentives ( in an average 30k to 40k) - Work from Office - Interview rounds - 3 - 1st round is telephonic interview should have to share me the resume shortlisted candidates will be walking in for face to face. Address- Urban vault 1133, 100 feet road,HAL 2nd Stage,Indiranagar,Bangalore-560008

M
T
W
T
F
S
09:00 to 13:00
13:00 to 17:00

32000/perMonth