Customer Support & Telesales Jobs

Key Responsibilities:

• Make outbound calls to potential and existing customers.
• Explain products or services and answer customer queries.
• Persuade prospects to purchase by providing compelling information.
• Maintain a high level of customer engagement and satisfaction.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate records of calls, sales, and customer information in the CRM system.
• Follow up with customers to ensure satisfaction and address any concerns.
• Work closely with the sales and marketing teams for lead generation and campaign execution.

1) 3 Appointments per day( 3*25=75/ month)

2) 200+ calls.

3) 8 Active HRS with 1 hr break

4) 10 Am - 7 pm

5) Sunday if off

6) Will not be paid during holidays

7) Needs to have Android phone only and need to use their own sim card for calling.

8) Needs to have laptop, broadband with power backup

9) Agent needs to have Android phone and agent needs to call his /her mobile no. There will no no reimbursement.

10) There would be deduction of 1% TDS 

11) Salary upto 35k( Depends on interview), with very good sales exp of 2+ yrs.

12) Very smart candidates and good communication skills willing to work under target and pressure is required.

Job Title: Sales Development Representative (SDR)

Job Overview: We are looking for a motivated, energetic, and detail-oriented Sales Development Representative (SDR) to join our dynamic sales team. The SDR will be responsible for identifying and developing new business opportunities by reaching out to potential clients, understanding their needs, and setting up qualified sales meetings. The ideal candidate will be driven, have excellent communication skills, and be able to thrive in a fast-paced, goal-oriented environment.

Key Responsibilities:

Qualifying Leads: Understand potential customers’ needs and challenges, assess whether they are a fit for the company’s product/service, and qualify them for sales opportunities.

Appointment Setting: Schedule meetings or calls between potential customers and account executives or sales managers.

CRM Management: Maintain accurate records of prospecting activities and client interactions in the company’s CRM system.

Collaboration: Work closely with the sales and marketing teams to develop targeted outreach strategies and improve lead generation efforts.

Required Skills and Qualifications:

Education: Bachelor’s degree.

Experience: 0-2 years of experience in sales, lead generation, B2B telecalling, or a customer-facing role (previous SDR experience is a plus).

Communication: Strong verbal and written communication skills.

Persistence: Ability to handle rejection and keep pushing forward with confidence.

Organization: Strong attention to detail and excellent time management skills.

Tech-Savvy

Adaptability: Ability to learn quickly and adapt to changes in sales processes and customer needs.

Motivation: Self-driven, goal-oriented, and motivated to achieve and exceed performance targets.

Preferred Qualifications:

Experience with cold calling or B2C and B2B sales.

Prior knowledge of the industry or product/services being sold.

Demonstrated success in meeting or exceeding sales quotas.

Key Pointer -Someone good is cold-calling

Telecaller

..

We are looking for experienced candidates for Chat Process.

Requirements:

* Excellent written English communication

* Experience in chat support / customer support preferred

* Good typing speed and basic computer knowledge

* Ability to handle customer queries via chat professionally

* BPO or international process experience will be an added advantage

Location: Bangalore (Work From Office)

Salary: Up to ₹32,000/month (based on experience)

Hiring for Customer support executive

About the Role:

We are looking for a motivated and result-driven Telecaller for Real Estate to join our team. The ideal candidate will have strong communication skills and the ability to engage with clients, especially in the B2B space. Experience in real estate sales, particularly with HNI & Ultra HNI clients, will be an added advantage.

Key Responsibilities:

• Make outbound calls to potential clients and generate real estate leads.
• Follow up with existing clients and maintain a healthy client database.
• Explain real estate projects, services, and offerings clearly and persuasively.
• Coordinate with the sales team to convert leads into business opportunities.
• Maintain daily call reports and update CRM tools accurately.

Qualifications & Skills:

• Graduate in any discipline.
• 6 months – 2 years of experience in telecalling or sales (B2B experience preferred).
• Experience in real estate sales is a plus, especially with HNI & Ultra HNI clients.
• Proficient in English and Telugu; knowledge of Hindi is an added advantage.
• Strong communication, persuasion, and interpersonal skills.
• Self-motivated and target-oriented.

Perks & Benefits:

• Work from home flexibility.
• Opportunity to work in a dynamic and growth-oriented environment.

Totalrequirement: 10

Exp: 0-5years(Experienced-preferably with a Telesales background), 33%Automobile experience, 33%other industry telesales experience, 33% smart freshers.

Languages: Good English, Above average Hindi and Good Kannada

Working days: 6days with 1 rotational / fixed weekoff (Weekoff will not be on Friday, Saturday or Sunday)

Worklocation: 60/2, near Whitefield road, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048

Jobtype: VOIZ contract

Telecalling Executive (Automobile Process)

We are hiring enthusiastic and energetic candidates for a Telecalling Automobile Process.

Job Role:

• Handle outbound/inbound customer calls related to automobile services and products
• Explain vehicle offers, services, and captured certain details of customer
• Maintain customer records and follow-up data
• Resolve basic customer queries professionally

Requirements:

• Freshers can apply
• Good communication skills in English and any regional language
• Confident speaking and convincing skills
• Basic computer knowledge preferred
• Positive attitude and willingness to work in rotational shifts

Shift Details:

• Rotational shifts
• 9 hours duty including 1-hour break
• Rotational weekly off

Job Title: Lead Verification/ Sale Verification Agents (Freshers)

Number of Positions: 25

Language Requirements: English, Tamil,Telugu

Job Details:

- Working Hours: 9:15 AM – 6:30 PM (8 active hours required for full day payout)

- Payout: ₹18,000

- Weekly Off: Rotational

- Working Days: 6

System Requirements:

- Laptop with minimum 8 GB RAM & Windows 10+

- Stable Wi-Fi (minimum 100 Mbps)

- Noise-canceling headphones

- Must have power backup

- Noise free work place

Candidate Profile:

- Freshers or applicants with no prior UAN no (PF/ESIC) active account

- Suitable for candidates with no prior work experience

Selection Process:

-   Clear L1 & L2 internal round of client Interviews 15 days of training

- Certification round post-training

- Only certified advisors will be offered the job

- Certified agents will receive a training stipend 

Interested candidates can apply!

Share resume on priyanka@voizworks.in

Telecalling Executive – Job Description

We are looking for a motivated and confident Telecalling Executive to join our team. The candidate will be responsible for contacting potential customers, explaining our products/services, and generating qualified leads.

Responsibilities:

• Make outbound calls to prospective customers.
• Explain project/product details clearly and confidently.
• Identify customer requirements and share relevant information.
• Generate and maintain qualified leads.
• Follow up with interested customers.
• Update call details in CRM/system regularly.
• Achieve daily and monthly targets.

Requirements:

• Good communication skills.
• Basic computer knowledge.
• Ability to handle objections confidently.
• Target-oriented mindset.
• Experience in telecalling/sales is preferred.

About the Role We are hiring dynamic and result-oriented Tele Sales Executives for an on-call Personal Loan sales process. The role involves connecting with potential customers, understanding their loan requirements, guiding them through the application journey, and achieving daily sales targets. Candidates should be confident in sales conversations, target-driven, and comfortable assisting customers over calls for app download, documentation, and form submission. Key Responsibilities • Make outbound sales calls to prospective customers. • Promote personal loan products and convert leads into successful sales. • Guide customers to download the mobile application and complete the application process over call. • Assist customers in filling required details and documentation. • Follow up with interested leads to maximize conversions. • Achieve daily minimum connected calls of 150 • Maintain call quality, productivity, and daily performance metrics. • Build customer trust and provide professional service. • Accurately update customer records in CRM / systems. • Meet monthly sales and attendance expectations. • Ensure proper customer engagement and professional communication standards. Candidate Requirements • Minimum 6 months of tele sales / tele calling experience. • Proven track record in achieving sales targets. • Experience in loan sales, BFSI, finance, or related sales process preferred. • Good communication skills in (Bengali, Hindi & English) , (Tamil, Hindi & English) (Kannada , Telgu , Hindi & English) • Ability to convince customers and close sales effectively. • Comfortable handling pressure and strict target-based environment. • Basic smartphone / app handling knowledge. • Good listening skills and objection handling ability. • Self-motivated and disciplined, especially for work-from-home setup. • Stable internet connection and professional work environment for remote work. • Immediate joiners preferred. System Requirements (For Work From Home) • Laptop / Desktop mandatory. • Minimum Intel i3 Processor or equivalent. • 8 GB RAM minimum. • 256 GB SSD minimum. • Minimum 6th Generation Processor or above. • Windows 10 / Windows 11 genuine OS preferred. • Broadband internet connection with stable speed. • USB Headset with clear microphone. • Power backup recommended for uninterrupted work. • Webcam preferred for training / meetings. Working Details • Shift Duration: 9 Hours (Including 1 Hour Break) • Working Days: 26 Days per Month • Week Offs: As per roster / business requirement Why Join Us? • Attractive fixed salary • Work from Home / Hybrid flexibility • Growth opportunities in sales domain • Professional work environment • Performance-driven culture • Incentive earning opportunities based on performance (if applicable)  

Job Responsibilities: • Encourage dormant subscribers to check out the paid content or the online courses on DQ Edge. • Encourage those who only look at the free content to buy content online or take our paid courses. • Encourage those who have bought content to subscribe for the paid courses. • Encourage those who have taken paid courses to upgrade or buy other content. • Maintain database: Keep records of persons contacted,details of the responses details of next action,date of follow-up, response,next action etc. • Escalate to DQ Labs any contact that Is about to be closed and needs more encouragement. • The contestants would have to be gauged for their interest to pursue further training in creative skllls. • Depending on their interest and their age, we would have to get them to subscribe for our Design/sketching classes or our entrance exam coaching.

Looking for smart and energetic Tele-callers for Real Estate Level 1 calling process.

Note: Work from Home

Role: Telesales (for Real Estate)

Work Location: Chennai (100% Work from Home)

Pay: Rs. 15,000/- per month (up to)

Language: Tamil (native speakers only)

Timings: 10.00 AM to 7.00 PM

Work Days: Monday to Sunday (rotational 1 day weekly off)

Requirements: 

•⁠ ⁠You must have a Laptop/Desktop 

•⁠ ⁠Stable broadband connection

•⁠ ⁠Immediate joining upon selection

•⁠ ⁠Tamil language is mandatory

should have exp Media or branding or event experience,

2+ years experience, excellent comm skills, Always keep the camera on for zoom calls, should be courteous

English is mandate, Hindi will also require

Job Type: Presales - What does the job require? • Outbound calling to potential customers • Understand their requirement • Collect information on the call and fix appointments.

Location: 100% Work from Home

Mandatory Skills:

• Ability to engage in a phone conversation and convince the customer.
• Excellent Communication - English / Hindi/ Marathi / Bengali / Telegu / Kannada.
• Over 6 - 9 months experience in Outbound Tele Sales

Mandatory requirements - WiFi / Laptop / mandatory back up. Remuneration – 18,000 fixed / Variable up to 2000 & potential to earn up to 5000 incentives on sales performance. Timings - 10:00 - 7:00 PM - 6 working days - Week off's between - Mon - Thur. Candidate must be willing to do 200-250 calls and committed to 9 hours shift.

Email Resume - Meenakshi@voizworks.in

Join our team as a Telecaller for Account Validation!

If you have good communication skills and are comfortable speaking with customers, this is a great opportunity to grow.

What You’ll Do:

• Connect with customers and verify account details
• Ensure accurate data entry
• Maintain call quality and productivity

Who Can Apply:

• Minimum 6month and above experienced candidates
• Good English/Telugu/Tamil communication
• Willingness to achieve targets

Very clear communication in Hindi

Must be expert in conversation building.

Should have counselling capabilities.

Be flexible and supportive of the team.

Experience of working in a fast pace, customer service environment.

Ability to work independently in a rapidly changing environment.

Processes involved:

1.     ⁠Calling on prospects provided by client.

2.     ⁠Keeping a steady follow up with interested candidates.

3.     Ensuring conversion to app registration

Very clear communication in Hindi

Must be expert in conversation building.

Should have counselling capabilities.

Be flexible and supportive of the team.

Experience of working in a fast pace, customer service environment.

Ability to work independently in a rapidly changing environment.

Processes involved:

1.     ⁠Calling on prospects provided by client.

2.     ⁠Keeping a steady follow up with interested candidates.

3.     Ensuring conversion to app registration

Role Objective

As a Chat Support Executive, you are the voice and "owner" of the customer’s experience. Your goal is not just to answer queries, but to resolve issues end-to-end. You will manage real-time interactions and ensure that no customer is left "high and dry" by providing proactive updates until their problem is fully resolved.

Key Responsibilities

●    End-to-End Ownership: Take full responsibility for a customer’s issue from the first chat until final resolution. Avoid "hand-off" culture; even when a ticket is pending with Ops/Tech, you remain the customer's primary point of contact.

●    Real-time Engagement: Manage 2–3 concurrent chat sessions professionally while maintaining a high response speed.

●    Proactive Updates: Adhere to a 24-hour Status Update SLA for all open tickets. Ensure customers are informed of progress even if a final solution is still in progress.

●    Problem Solving: Troubleshoot product issues using internal tools and a comprehensive knowledge base.

●    Documentation: Maintain accurate and detailed logs of customer interactions in the CRM to ensure a seamless experience if another agent assists later.

●    Feedback Loop: Identify recurring customer pain points and report them to the leadership team to help improve the product and process.

Requirements & Qualifications

●    Education: High school diploma or equivalent (Bachelor’s degree preferred).

●    Writing Skills: Exceptional written English with a focus on grammar, tone, and the ability to explain complex issues simply.

●    Typing Speed: Minimum 40–50 WPM with high accuracy.

●    Technical Savvy: Comfort navigating CRMs (like Freshdesk or Zendesk), WhatsApp Business, and internal dashboards.

●    Emotional Intelligence: High level of empathy and patience to handle frustrated customers and de-escalate situations effectively.

●    Work Ethic: Ability to work in a fast-paced environment and flexibility to work in rotational shifts, including weekends.

We are hiring Telecallers to connect with prospective customers and guide them through Viksit Capital's Secured Business Loan and Loan Against Property offerings, from the initial pitch through application follow-up.

Key Responsibilities:

- Make outbound calls to prospective customers (target: 250-300 calls/day)

- Explain loan products, eligibility, and guide customers through the application process

- Achieve daily/monthly call and conversion targets

- Maintain accurate call logs and customer data in the CRM

Requirements:

- Graduate (any stream)

- Minimum 6 months' experience as a Telecaller specifically in NBFC or Banking (general BFSI experience such as insurance/broking will not be considered)

- Fluent in Hindi, Telugu, and Kannada

- Good communication, persuasion, and listening skills

Work Schedule: Monday–Saturday, 10:00 AM – 7:00 PM

What does the job require? • Outbound calling to potential customers • Understand their requirement • Collect information on the call and enter data into the CRM • Convert leads to actual sales • Flexible, able to shift priorities to accommodate changing demands • Ensure no losses or errors occurred while assisting customers • Work towards ensuring zero cases of miss-selling / fraud in the processes • Responding in a timely and effective manner to all internal communication What mandatory skills should I have? • Good selling and negotiations skills • Ability to engage in a phone conversation and convince the customer • Knowledge of English and Hindi • Computer with basic browsing skills • Minimum 1-year experience in working in the areas of Sales What other skills will be advantageous to me? • Knowledge of the Automobile industry What is my pay-out structure? • Fixed Pay -Rs. 17,500/Month for 9 hours with 6 days a week What are the timings? 9:30 AM to 6:30 PM for 6 working days

We get documents across the world in different languages. We have 1 month of training. The candidate will go through the balance sheet or financial documents. Candidates should have basic knowledge of assets and liabilities. The candidate has to convert the assigned documents by using our software. A minimum of 1 to 2 years of experience in document conversion is must

We also hire interns who do not have relevant experience but are from B.COM or M.COM and understand the basics of balance sheets. Having experience in the Audit Department or having done QC for financial documents (must understand financial tables or financial documents)

Document correction role:- Minimum 1 yr experience

Salary Package:- INR 14,000 to INR 20,000

Login hours:- 10 AM to 7 PM (8 active login hours per day)

Work days:- 6 days a week with rotational off

Qualification:- B.com / M.Com / B.B.A or B.E / Any financial-related background

1. Job description: Copying, Scanning, Converting, and Storing documents. Checking for accuracy and editing the document tables & files, like contracts. 

2. Reviewing and updating technical documents (e.g., manuals and workflows)

Note:

A 24-inch monitor is mandatory and must be arranged by the user.

Gig work payout structure will be applicable to all.

7-day notice period is mandatory for Full & Final settlement of payout

Holidays will be as per the approved client holiday calendar.

Any leave taken will result in a proportional deduction in payout.

Incase of emergency / sick leave, appropriate documents to be provided

Should have knowledge of the below points.

● What is the purpose of an income statement?

● How is net income calculated on the income statement?

● Differentiate between operating and non-operating income on the income statement.

● Explain the concept of earnings per share (EPS) as seen in the income statement.

Cash Flow Statement: 

● What is the main purpose of the cash flow statement?

● How does the cash flow statement differ from the income statement?

● Explain the three sections of the cash flow statement: operating & Investing

Balance Sheet: 

● What information does the balance sheet provide about a company?

● Differentiate between assets and liabilities on the balance sheet.

● What does shareholders' equity represent on the balance sheet?

● Explain the concept of the accounting equation in relation to the balance sheet.